All of our products are made to order based on your selected dimensions and specifications.
Production typically takes 2–4 business days before your order is shipped.
Once your order has been produced, standard shipping typically takes 5–7 business days depending on your location.
We ship worldwide. Delivery times may vary depending on your country, customs processing, and local carriers.
As soon as your order ships, you will receive a confirmation email with tracking information so you can follow your delivery.
While we aim to meet all delivery estimates, delays may occasionally occur due to shipping carriers, customs, or high demand periods.
Returns & Refunds
All of our products are made to order specifically for your space.
Because of this, we do not accept returns unless the item is defective or incorrect.
If your order arrives damaged or defective, please contact us within 48 hours of delivery and include clear photos of the issue.
We will review the case and arrange a replacement if necessary.
If you receive the wrong item, we will replace it at no additional cost.
Orders can only be canceled within a short time after purchase, before production begins.
Once production has started, cancellations are no longer possible.
If a refund is approved, it will be issued to your original payment method.
Please note that refunds are only issued in cases of verified defects, damage, or order errors.
Each order is carefully produced for your space. If there is an issue, we will review it and provide an appropriate solution.
Orders & Tracking
Once your order is placed, it quickly enters production. Below you’ll find details about order processing, tracking, and changes.
After placing your order, you will receive a confirmation email with your order details.
If you do not receive this email, please check your spam folder or contact us.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
You can use this information to follow your delivery through the carrier’s website.
Orders can only be modified or canceled shortly after purchase, before production begins.
Because all products are made to order, changes and cancellations are not possible once production has started.
Orders are processed quickly to begin production.
Because each product is made to order, processing times are limited and orders move into production shortly after purchase.
If there is an issue with your order, please contact us as soon as possible.
Providing your order number and relevant details will help us assist you more efficiently.
Each order is produced specifically for your space, which allows us to deliver a fully customized result.
